Secure Business
AnrizTech Odoo Services

Odoo Support & Maintenance
Proactive, Zero-Downtime Assurance

We don’t offer support. We offer Operational Continuity as a Service. Our support is engineered to be predictive, preventive, and performance-driven.

The Critical Support Gap:

62% of Odoo issues occur AFTER implementation. Customizations & Integrations require continuous expert oversight.

Most vendors disappear after Go-Live. We provide premium guardianship to ensure your ERP runs flawlessly, protecting your investment and operational health.

Explore Premium Support Plans →

Why Support is Mission-Critical

Your ERP is never "done." The dynamic real world of transactions and user behavior requires a structured, expert support ecosystem.

Real-World Dynamics

62% of all Odoo issues arise *after* Go-Live due to new transactions, user habits, and evolving workflows.

The Downtime Trap

80% of ERP downtime is caused by the *absence* of a structured, reliable support ecosystem, not software errors (Gartner).

Expert Oversight is Essential

Customizations, advanced MRP, and integrations absolutely require ongoing expert oversight from the original implementing partner.

Why the Original Partner is Essential:

They understand your architecture, process logic, and can identify the root cause instantly preventing issues before they become failures. No "new vendor" can match this.

Our Premium Support Plans

Choose the level of guardianship your Odoo implementation needs, from mission-critical 24/7 coverage to essential maintenance.

🥇 Platinum Prime

24/7 Mission-Critical Assurance

$3,000 USD
Minimum 100 Hours | 3 Months Validity
(Cost varies if required longer term support)
Start Platinum
  • 24/7 Monitoring & Emergency Response
  • Dedicated Senior Odoo Consultant
  • Guaranteed 30-Minute Response Time
  • Root-Cause & Performance Optimization
  • Disaster Recovery Plan & Failover Architecture
  • Quarterly Workflow Optimization
  • Priority Integration Support

Designed for: Manufacturing, Logistics, Multi-company Operations.

🥈 Gold Professional

Operational Excellence Support

$1,250 USD
Minimum 50 Hours | 2 Months Validity
(Cost varies if required longer term support)
Start Gold
  • 8x5 Support Window (IST - GMT +5)
  • Priority Ticket Handling
  • Functional + Technical Issue Resolution
  • Performance Tuning & Monthly Audit
  • UAT Assistance & Minor Enhancements
  • Integration Monitoring
  • Security Patching Advisory

Designed for: Growing SMEs & Mid-sized Organizations.

🥉 Silver Essential

Stability & Maintenance Layer

$500 USD
Minimum 20 Hours | 1 Month Validity
(Cost varies if required longer term support)
Start Silver
  • Functional Assistance & Bug Fixes
  • Ticket-Based Support
  • Report Adjustments
  • Data Cleanup Guidance
  • User Training Sessions
  • No Dedicated Consultant
  • Standard Response Time

Designed for: Businesses with straightforward Odoo usage.

Note: The hours purchased under these plans cover all functional and technical tasks, including development, bug fixing, consultation, and minor adjustments.

v10 - v19 (Support | Customize | Implement | Migrate)

Full-stack Odoo version mastery.

Engineering legacy stability and next-gen innovation across the entire Odoo ecosystem.

v10 v11 v12 v13 v14 v15 v16 Latest v17/v18/v19
Legacy Support

v10 - v13 migration

  • Code refactoring (Py 2 to 3)
  • Data integrity maintenance
  • Legacy module porting
Frameworks

v14 - v16 engineering

  • OWL UI framework experts
  • Assets bundle optimization
  • Multi-company scaling
Next-gen

v17 - v19 innovation

  • AI-driven ERP workflow
  • Performance indexing
  • New UI/UX standards
Protocol

Technical governance

  • Upgrade-safe logic
  • Git-flow architecture
  • Enterprise IP security

Unmatched Support Guardrails

We are structured to provide support stability, unlike typical Odoo firms relying on junior or unstable teams.

1. Senior Developers Only

No juniors, no freelancers, no trial-and-error. Every request is handled by experts with 5-10 years of deep Odoo expertise and 40+ end-to-end projects delivered.

2. Dual Shadow Developer Model

A system unique to our firm: Each project has a Prime Team and 1 Shadow Developer who knows the entire system. Guarantees No Delays, No Downtime, No Dependency Risk.

3. Developer Stability Policy

Our team works under strict Indian Labor Law compliance with a 3-Month Notice Period. This ensures No sudden exits and Zero support disruption for our clients.

4. Predictive Monitoring, Not Reactive Fixing

We use tools to detect memory spikes, scheduler failures, and workflow breakpoints BEFORE you even notice an issue. Your business never stops.

Premium Guardianship for Your Operational Heartbeat

Because the system is your operational heartbeat - and we keep it healthy.
Because downtime is expensive, and we eliminate it completely.
Because your system will evolve - and we evolve it with you.
Because we protect your investment, your data, your workflows, your growth.
Because we think like consultants, not technicians.

Add-On Premium Services

Optional enhancements to elevate your Odoo ecosystem into a best-in-class, continuously optimized platform.

Integration Monitoring Suite

Tracks API health, sync failures, and third-party dependencies in real-time, ensuring zero integration blind spots.

Monthly Odoo Performance Scorecard

Your Odoo health is benchmarked, measured, and reported like a real enterprise KPI dashboard for continuous optimization.

Upgrade Readiness Advisory

Get a strategic roadmap advising when and how to migrate to the next Odoo version with guaranteed zero risk and minimal business impact.

Security Hardening Layer

Includes patch oversight, detailed access audit, risk mitigation planning, and proactive security policy updates.

Your Odoo Engine Deserves Protection.

We don’t "Support" that engine. We protect, optimize, and continuously elevate it keeping your business fast, stable, and future-ready every single day.

The AnrizTech Ecosystem

Complete Odoo Services
For Your Enterprise.

Ready for Zero-Risk Odoo Guardianship?

Discuss your business's continuity needs and find the perfect support plan.

We respect your privacy. All information is kept confidential.